Legal & Privacy

Information we may process

When you visit the website, the web server and hosting infrastructure may process technical information such as IP address, browser and device type, requested page, date and time, referrer and security events. When you contact JennyBrown by email, we process the contact details and message you choose to provide.

Why we use this information

Technical information is used to deliver and secure the website, diagnose errors and maintain reliable performance. Email correspondence is used to answer enquiries, provide requested support and keep an appropriate service record.

Sharing and international access

Information may be handled by service providers that support hosting, security or email delivery, subject to appropriate safeguards. Pages may load resources from third-party providers, including Google-hosted web fonts, which may receive technical connection data. We do not state that personal information is sold through this website.

Retention and your choices

Information is kept only for as long as reasonably required for the relevant purpose, security, record-keeping and applicable legal obligations. Subject to applicable law, you may ask about personal information associated with you or request correction or deletion by emailing clientcare@jennybrown.ch.

The public pages of this version of the website do not intentionally use advertising or behavioural-profiling cookies. Basic browser or server technologies may still be required to deliver pages, preserve security and support interface functions.

If analytics, embedded services or optional cookies are introduced in the future, this notice and any required consent controls should be updated before those technologies are enabled. You can also manage cookies and stored website data through your browser settings.

Official information

This website provides official JennyBrown brand, product, authenticity and boutique information. Product presentation, availability and local pricing may vary by market. Information on a regional store or boutique channel prevails for transactions made through that channel.

Intellectual property

Unless otherwise stated, the JennyBrown name, logos, page design, copy, imagery and other materials on this website are protected by applicable intellectual-property laws. They may not be reproduced, altered, distributed or used commercially without prior authorisation.

Responsible use and external links

You may not attempt to interfere with the website, bypass security, introduce harmful code or use its content in a misleading way. Links to external services are provided for convenience; those services control their own content, availability, privacy practices and terms.

Skincare information

Website content is general cosmetic and product information, not medical advice. Individual skin needs differ. Stop use if discomfort occurs and seek appropriate professional advice where necessary.

JennyBrown aims to make its official website usable across modern devices and assistive technologies. We work toward clear page structure, keyboard access, readable contrast, descriptive text for meaningful images and support for reduced-motion preferences.

If you encounter an accessibility barrier, please identify the page and describe the issue by email. We will review the report and, where reasonably possible, provide the requested information in an alternative way while a correction is considered.

For privacy, legal or accessibility enquiries concerning this website, contact JennyBrown Client Care:

clientcare@jennybrown.ch

For boutique enquiries, please also consult the European Boutiques page.